Disclaimer

Effective Date: May 30, 2026

The information and services provided on komalam.com (the "Site") by Komalam ("we," "us," or "our") are for general informational and transactional purposes only. By visiting our Site or purchasing our apparel, you acknowledge and agree to the terms of this Disclaimer.

1. Product Variations and Craftsmanship

At Komalam, we take immense pride in our curated selections and our growing line of in-house manufactured apparel, including women’s sarees, kurtis, and men’s kurtas.

Handmade & Textile Characteristics: Since many of our products are handcrafted or feature traditional Indian textile techniques, minor irregularities in fabric weaves, stitching, embroidery, or dye lines are natural characteristics of the production process. These are not considered manufacturing defects but are proof of authentic craftsmanship.
Color Accuracy: We make every effort to display the colors, textures, and details of our clothing as accurately as possible. However, due to variations in digital photography lighting, studio setups, and the color settings of individual smartphone screens or computer monitors, the actual color of the physical product may vary slightly from what you see on your screen.

2. Sizing and Fit

All garments are manufactured or curated according to standard sizing charts provided on our product pages.
Because human body shapes vary, a standard size may fit individuals differently. We recommend reviewing our measurement guides carefully before completing your purchase to ensure maximum daily comfort.

3. Pricing and Stock Availability

Typographical Errors: While we strive to ensure absolute accuracy in pricing and product details, errors may occasionally occur. In the event that a product is mistakenly listed at an incorrect price, Komalam reserves the right to refuse or cancel any orders placed for that item. If your payment has already been processed through Razorpay, we will issue a full refund immediately.
Inventory Availability: Stock levels fluctuate, especially during festive seasons. An item added to your cart is not reserved and may sell out before you complete the checkout process. We reserve the right to limit quantities or discontinue products at any time without notice.

4. Third-Party Services and Payments

Payment Gateways: For your transaction security, we utilize Razorpay to process all digital payments. Komalam is not responsible or liable for any payment failures, bank declines, technical glitches, or unauthorized usage associated with third-party payment networks.
Logistics and Shipping: While we partner with reputable courier services to ensure timely shipping, delivery timelines are estimates. Komalam is not liable for delays caused by logistics transit issues, severe weather, local holidays, or incorrect address information provided by the user during guest checkout.

5. Limitation of Liability

To the maximum extent permitted by applicable Indian laws, Komalam shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, the inability to use the site, or the performance of the products purchased through this platform.

6. Changes to this Disclaimer

We reserve the right to modify or update this Disclaimer at any time to reflect updates in our manufacturing processes, platform changes, or legal regulations. We encourage you to review this page periodically.

7. Contact Us

If you have any questions or require clarification regarding any of our products or this disclaimer, please reach out to us via our official support channel:

Email: shop.komalam@gmail.com
Official WhatsApp Support: (+91) 9242226535
Mailing Address: 144/2 Haji Din Mahammad Street, Berpara, Santipur, Nadia, West Bengal, India, Pin - 741404